The Purple Blues

The holiday season is in full swing, package deliverers in their motorized sleds are everywhere, dropping off presents like modern day Santa Clauses.  As I work from my home office daily, it seems like a truck pulls up every two minutes.  This is the time of year when our dogs get their best workout, chasing these motorized sleds from one end of the backyard to the other.

So, I started out as one of the many recipients of all these packages but have become one of the victims of the lousy service that seems to be the SOP (standard operating procedure) these days within the package delivery world.  Since I always withhold the names of companies let’s identify them this way: a. Brown, b. Purple and c. Red, White and Blue.

I received a package from the company with smiling penis as their logo (I’m sure you can figure it out), a wood splitting device made from cast iron (name withheld, however, it is a good product).  The device was packaged in a very heavy corrugated carboard box, built to carry the weight of the device. upon arrival the box had sustained heavy damage on one side (I refer you to exhibit A, the photo at the top).  Since the product is cast iron, it sustained no damage.  However, it was left on the porch in the pouring rain with no covering.

My package was delivered by company Purple (when it absolutely, positively has to get there, even if damaged) indicated by a sticker attached to the top of the box.  Now, it has been explained to me that the company with the smiling penis originally contracts with company Red, White and Blue, then it is subcontracted to company Purple, I am guessing that somewhere in-between it was subcontracted to Santa and the elves as well.  As it turns out Brown did not touch this package and gets a pass this time around.

I also discovered during my anger-induced investigation that company Purple uses workers who are low paid contractors.  Once again, I smell the corporate rat at work here.  I have been told that these contractors have very strict deadlines that must be met or there are penalties for not meeting them.  So, obviously during this hectic period, your precious gifts are probably tossed about like a salad in the back of these motorized sleds.

I guess the last straw here was company Purple not putting the box (which had been damaged) in protective covering to shield it from the rain.  Even Brown, with all their faults, will at least put the package in a covering when it is raining.  Then of course, there is dear Red, White and Blue who has damaged enough of my stuff to write a book about.  Speaking of books, every time I order one (from the smiling penis company), my Red, White and Blue courier uses a sledgehammer to get it into the mail box.

Once again, we the customers suffer from Corporate America’s insatiable need for greed.  I know it is difficult living on with low wages and it makes the job tougher and is not very motivating to those who do them.  As customers, we should be very angry as it is sometimes difficult to earn those wages for ourselves and we should expect better products and services for every dollar of them.  Maybe if companies start paying people a living wage again, we will get products and service worthy of our hard-earned dollars.  However, if that does finally happen, I guess won’t have anything to write about!

Talk to Ya Later

The Grumpy Old Fart Customer @2018 All Rights Reserved