My Unlikely New Year’s Resolution

We are in a New Year, one that could bring us good tidings or one that could see us vaulted into another useless war and economic collapse.  This year could the year that prosperity finds its way to those who have little or it could be the year that the wealthy finally seal the deal of total exclusion.  None of us are really sure what the new year might bring to us personally or as a nation, but we do have the power to change some of our habits via New Year’s resolutions.  Resolutions typically are the promises we make to ourselves and sometimes those near us to change or improve how we live our lives.

In keeping within the spirit of this tradition ole Grumpy is going to make a resolution of his own.  This year I will include some positive blogs regarding quality customer service that still exists out there.  Don’t get your hopes up for a lot of these stories as they are getting hard to find.  This could become a quest, a mission to find some quality service out there that has not yet been destroyed by Corporate America.   Small family-run businesses have almost gone the way of the dinosaur and eventually may only be found in museums.  This leaves us with the warehouse-style, mega-corporate-conglomerate stores that have all the warmth of ginormous icebergs.

It is starting to feel like you have to go to a lemonade stand in a grassy front yard or bake sale in a rocky church parking lot to find sincere customer service and genuine appreciation for your hard-earned money.  There was a time long ago in America when the money you earned had more value than just it’s face value.  It earned you the respect of those who provided a valuable service or product in return for you trading in your hard-earned bucks.  Expressions like “your hard-earned dollar” and “getting your dollars’ worth” have become meaningless, idiomatic phrases in a history book somewhere.

So, in this New Year, I promise to share some stories of businesses who still value your patronage and your dollar.

Talk to Ya Later

The Grumpy Old Fart Customer @2019 All Rights Reserved