The Grumpy Old Fart Customer
Are You Freaking Kidding Me?
Category: Uncategorized
Capitalism vs Customer Service
In my continued frustration with the ever-disappearing art of customer service and the degradation of what’s left of our economy, I decided to increase my research on the topics. I was delighted to discover some recently written books on the subject. Now,… Continue Reading “Capitalism vs Customer Service”
Sir Are You Sure This is Your Seat?
I have flown airlines literally thousands of miles throughout my career (domestic and international) and I am old enough to remember the days when air travel was still enjoyable. There was a time when you were always greeted with a warm smile and sincere… Continue Reading “Sir Are You Sure This is Your Seat?”
The Prisoner of Cell Phone-Landia
You might be asking yourself; are all the gripes on this blog legit? Well, my fellow customers, the answer is a resounding yes! It seems that every day I am astounded by the lack of real concern for the needs of customers. You know,… Continue Reading “The Prisoner of Cell Phone-Landia”
What Ever Happened to Pulling Weeds?
My grandmother like many other grandmothers always had flowers and plants everywhere. In addition, she always had a healthy garden full of good nutritious vegetables. It was a labor of love like no other, to her, those plants were almost children. They needed… Continue Reading “What Ever Happened to Pulling Weeds?”
Flying the Jury-Rigged
I recently wrote a piece about the aircraft malaise currently going in the good ole US. The entire fleet of the aircraft in question has been grounded worldwide, although we, the manufacturing country were the last to do it. The saga has taken some… Continue Reading “Flying the Jury-Rigged”
Chicken In The Hot Tub
Ok, so the title of this blog sounds like a song from Little Feat, it’s not, it is just another demonstration of the absurdity that surrounds us–the customers. We have recently been told that Great Britain will not buy our poultry products because… Continue Reading “Chicken In The Hot Tub”
Is This Thing Safe to Fly?
In my former life/career, to say I was a road-warrior was somewhat of an understatement. On average, I flew over 65,000 miles per year and had every reward club privilege you could imagine. A vast majority of my Mondays were spent in airport terminals… Continue Reading “Is This Thing Safe to Fly?”
You Can Keep Your Health Plan?
Over the weekend, I watched a panel debate the feasibility of a “single payer” health care system. The usual players were there, a couple of token right-wingers and couple of pretend left wingers. All the usual arguments were brought up, especially the standard-bearer question—how… Continue Reading “You Can Keep Your Health Plan?”
AOC’s Burgers
A young lady who is mostly referred to these days as “AOC”, stunned the establishment politicians and talking heads by winning a congressional seat in her New York district last November. AOC has every long term, incumbent, bullshit-artist-politician quaking in their boots as she… Continue Reading “AOC’s Burgers”
The Retail Store Dilemma
More reports are starting to surface regarding the condition of retail stores and its not good. In the next quarter there could be a record number of store closings and people losing their jobs. It has been reported that over 4300 store closures have… Continue Reading “The Retail Store Dilemma”
The Grumpy Old Fart Customer 